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CASE STUDY

Premium Auto Detailing Shop Increases High-Ticket Bookings with OMNI Campaign

This high-end detailing shop wanted to fill its premium service calendar with ceramic coating and full restoration appointments. Their Instagram and referral leads were drying up, and they needed a way to attract…

Automotive / Premium Detailing Case Study “We filled our premium package calendar two weeks out within the first 5 days.” Historical direct-mail campaign artwork: Premium Auto Detailing Shop Increases High-Ticket Bookings with OMNI Campaign

The Challenge

This high-end detailing shop wanted to fill its premium service calendar with ceramic coating and full restoration appointments. Their Instagram and referral leads were drying up, and they needed a way to attract more upscale vehicle owners nearby.

The Strategy

They launched an OMNI reach SMB campaign, mailing 5,200 postcards to households with luxury and sports car ownership data. The postcard design used sleek visuals, deep black contrast, and phrases like “Turn Heads Wherever You Go” to reinforce the high-performance image. Facebook and Google ads launched in sync, retargeting the same audience with matching visuals.

The Results

The campaign generated 35 total responses, 27 tracked by phone. They converted 16 full-service packages and 4 ceramic coating jobs, with total revenue reaching $23,350 in under 3 weeks. The ad campaign drove 14,000+ impressions and over 220 clicks across platforms.

$23,350 Total Revenue 630% Return on Investment

Digital Ad Network Performance

Platform Ad Displays Clicks
Google 8,100 122
Facebook 5,900 101
Learn more about ROI →

Key Takeaways

  • Appearance-focused messaging is highly effective with luxury car owners

  • OMNI reach SMB made it easy to run a synchronized campaign with zero extra lift

  • This was their most effective promotion in terms of profit and visibility

  • All results were trackable, from calls to clicks, thanks to integrated analytics

Customer Reviews

“The design nailed it. We’ve never had this many ceramic jobs booked in one week.”

— Rachel, Creative Director

“The campaign looked professional and performed better than our last two Instagram pushes combined.”

— Daniel, Marketing Manager

“What stood out was the ability to track EVERYTHING — it made scaling effortless.”

— Leon, Operations Manager

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