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CASE STUDY

$62K in Eco-Upgrades from “Smart Plumbing Starts with GreenPipe” Campaign

GreenPipe wanted to promote its eco-certified services — tankless heaters, leak detection, and smart irrigation — but struggled to differentiate from standard plumbing companies. Their goal was to attract…

Eco Plumbing / Green Retrofit Campaign “This campaign helped us book serious jobs — not just estimates.” Historical direct-mail campaign artwork: $62K in Eco-Upgrades from “Smart Plumbing Starts with GreenPipe” Campaign

The Challenge

GreenPipe wanted to promote its eco-certified services — tankless heaters, leak detection, and smart irrigation — but struggled to differentiate from standard plumbing companies. Their goal was to attract environmentally-conscious homeowners seeking sustainable upgrades.

The Strategy

OMNI reach designed a calming, trust-first direct mail campaign offering a free Eco-Home Audit. The postcard targeted homes 8–20 years old in areas with known water restrictions or energy-efficiency rebates. Messaging emphasized certification, conservation, and comfort. A QR code linked directly to a booking page. Google and Facebook ads were launched in tandem, featuring technician photos, testimonials, and GreenPipe’s clean-energy mission.

The Results

From 7,500 postcards mailed, the campaign generated 61 QR scans and led to 38 completed jobs, including water heater upgrades, leak sensors, and full-system retrofits. Total revenue reached $62,000, with an ROI of 812%. Many clients also referred neighbors or requested additional services within 90 days.

$62,000 Eco Upgrade Revenue 812% Return on Investment

Digital Ad Network Performance

Platform Ad Displays Clicks
Google 6,700 126
Facebook 7,200 142
Learn more about ROI →

Key Takeaways

  • Green positioning opened doors for larger-ticket work, not just service calls

  • OMNI reach identified ideal eco-minded households with precision

  • QR booking removed friction and made scheduling feel modern

  • High satisfaction led to strong word-of-mouth and follow-up bookings

Customer Reviews

“This is the first campaign where we sold eco-packages, not just service calls. The tone and targeting were perfect.”

— Trevor, Owner

“Our customers said they felt like we were the ‘right’ kind of plumber — the one looking forward.”

— Stephanie, Marketing Director

“Every job from this campaign was thoughtful — these folks knew what they wanted and were ready to invest in their homes.”

— Mark, Installation Manager

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